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Heathrow Airport, United Kingdom

It started out as a single airstrip back in 1929 – today, Heathrow Airport is now the second-busiest airport in the world in terms of international passenger traffic, comprising four passenger terminals and a cargo terminal. In 2018, it handled a record 80.1 million passengers and 480,339 aircraft. With passenger growth at a five-year high, Heathrow Airport wanted to boost its passenger management and speed up the boarding process using innovative access solutions. dormakaba oversaw the installation of self-boarding gates that allowed for integrated access with Heathrow’s existing biometric gate infrastructure.